Estyles.ng has been working on building an online marketplace to connect fashion designers and tailors in Nigeria with buyers interested in already made or custom-made African fashion items like shoes, bags and clothings.
In the course of building, the Port Harcourt based startup discovered a major challenge for users of their platform – Delivery!
Bill Kenneth, founder of estyles.ng says
“Well, we noticed it was a problem in the industry. About 90% of clients we meet to sign up to our platform ask us about the logistics.
With QuickTailor now, they (tailors) will only focus on production while we deal with marketing, logistics and general branding.
It was a well thought out initiative to help improve on the services we deliver to our clients and all our esteemed customers”.
Before QuickTailor, it was the responsibility of the tailor signed up on Estyles.ng (formerly eistyles.com), to make delivery of orders using any available means. As a result, quite a number of complaints were received form buyers about late deliveries and high delivery costs. This was especially true for tailors located in Aba.
The launch of QuickTailor will ease the delivery process for both parties, ensure timely deliveries, straight to buyers doorsteps at friendly and affordable costs.
QuickTailor, can also be used by individuals to pick up clothes from their own tailors who aren’t signed up to Estyles; and can currently be accessed by calling their numbers 07031960724 and 09069916466, while the team works on integrating this service to the estyles platform.
This solution should hopefully lead to increased customer satisfaction and signups.